Three services, each done thoroughly.
Kairos Works focuses on three areas of watch maintenance. Scope is deliberately limited so that each service receives the attention it deserves.
Back to HomeHow we approach every service
Each watch that comes through the workshop follows the same path: intake, assessment, communication, work, return. The sequence does not change based on service type or perceived urgency. Consistency in process is how we keep results consistent.
We assess before we work. This protects you from unnecessary expense and protects the watch from unnecessary intervention. Assessment findings are communicated in plain language before any work begins.
All work is carried out in-house by the Kairos Works team. No third-party workshops, no subcontracting. When you collect your watch, you can ask who worked on it and we will tell you.
Quartz Movement Service
RM 480 · 5–7 working days
Battery replacement paired with a full check of the movement, including seal inspection and water resistance assessment where applicable. Gaskets are replaced as needed. The service aims to extend the life of the timepiece without unnecessary intervention.
What is included
- Battery replacement with appropriate cell
- Full movement condition check
- Seal inspection and assessment
- Gasket replacement where required
- Basic water resistance evaluation
- Case and crown inspection
Process steps
- 1. Case is opened and battery removed
- 2. Movement examined for condition and anomalies
- 3. Seals and gaskets assessed; replaced as needed
- 4. New battery fitted and movement tested
- 5. Case resealed and timekeeping verified
Suitable for any quartz watch showing timing irregularities, a battery that has discharged, or a watch due for a routine maintenance interval. Also appropriate after prolonged storage.
Appropriate for metal bracelets showing surface wear, loose links, or a stiff clasp, and leather straps with stitching damage, dry leather, or worn surfaces. A good service before gifting or re-wearing a watch that has been set aside.
Bracelet & Strap Restoration
RM 650 · 1–2 weeks
Adjustment, refinishing, and repair of metal bracelets and leather straps. Includes pin replacement, link tightening, clasp servicing, and gentle refinishing of brushed or polished surfaces. Leather work includes stitching repair and conditioning.
What is included
- Pin replacement and link tightening
- Clasp servicing and adjustment
- Surface refinishing (brushed or polished)
- Leather stitching repair
- Leather conditioning treatment
- Overall length and fit assessment
Process steps
- 1. Bracelet or strap assessed for wear and damage
- 2. Repair scope agreed with client
- 3. Pins, links, and clasps addressed as needed
- 4. Surface work carried out — refinishing or leather treatment
- 5. Final fit and finish inspection before return
Water Resistance Testing & Sealing
RM 380 · 3–5 working days
Comprehensive pressure testing using calibrated equipment, followed by gasket replacement and crown tube inspection. A written report accompanies each service. Recommended annually for watches regularly exposed to moisture.
What is included
- Calibrated pressure testing (dry and wet methods)
- Full gasket replacement
- Crown tube inspection and assessment
- Case back and crown seating check
- Written service report provided
- Recommended re-test interval noted in report
Process steps
- 1. Watch examined externally for physical condition
- 2. Existing gaskets removed and inspected
- 3. New gaskets fitted; crown tube checked
- 4. Pressure test conducted with calibrated equipment
- 5. Written report prepared and provided at collection
For watches worn near water, used while swimming, or simply due for an annual integrity check. Also recommended after any service involving the case back or crown, or following an impact.
Which service is right for your watch?
| Feature | Quartz Service |
Bracelet Restoration |
Water Resistance |
|---|---|---|---|
| Battery replacement | ✓ | — | — |
| Movement check | ✓ | — | — |
| Gasket inspection | ✓ | — | ✓ |
| Calibrated pressure test | — | — | ✓ |
| Written service report | — | — | ✓ |
| Bracelet / strap work | — | ✓ | — |
| Surface refinishing | — | ✓ | — |
| Price | RM 480 | RM 650 | RM 380 |
Quartz Service
Watch has stopped or timing is irregular
Bracelet Restoration
Cosmetic wear, loose links, or strap damage
Water Resistance
Worn near water or due for annual re-testing
Professional protocols across all services
Secure Watch Handling
Watches are stored securely in the workshop at all times and handled only by the assigned technician.
Intake Documentation
An intake record is created for each watch at the time of drop-off, noting condition and agreed scope.
No Third-Party Outsourcing
All services are completed in-house. Your watch does not leave the Kairos Works workshop.
Pre-work Communication
Assessment findings are shared with you before any work begins. Scope changes require discussion first.
Realistic Turnaround
Completion timeframes are given honestly at intake and reflect the actual time the work requires.
PDPA-Compliant Data Handling
Customer information is held in accordance with Malaysia's Personal Data Protection Act 2010.
Not sure which service applies?
Describe what you have noticed and we will advise on the most appropriate starting point. There is no pressure to commit before you have the information you need.
Contact the Workshop